Frequently Asked Questions

Are these apartments and area specifically recommended for students?

While we are traditionally student housing, anyone that meets our rental qualifying criteria may live Better at Bellamy.

What leasing options are available?

We offer leases from August - July, as well as a limited number of 6-month leases.

What is a guarantor and do I have to have one?

A guarantor is essentially a co-signer. With a qualified guarantor, we do not require a security deposit. While a guarantor is not required, it is recommended.

What is an individual lease? Do you offer individual leases?

An individual lease allows residents to sign for a single bedroom instead of taking on the responsibility of an entire unit. Most leases signed at Bellamy Western are individual leases.

Can I apply online?

All applications submitted to Bellamy Western are via our website and online portal.

How much is the security deposit and is any of it refundable?

With a qualified guarantor, there is no security deposit required. However, in the instance a security deposit is required, that deposit is two times the monthly rental rate.

Is there an application fee?

There is a $50 application fee. Be sure to stay up-to-date with our social media pages, as we occasionally waive all fees!

Are there Qualifications - income, credit history checks, criminal history, rental history, etc.?

Qualifications include an income-to-rent ratio of 3.5+ for all guarantors (2.5+ for individuals), a minimum credit score of 600, and passing of a basic background check.

When is rent due and how can I pay my rent? What forms of payment are acceptable?

Rent is due on the first of each month and must be paid online via the resident portal.

Is there a late fee for overdue payments? Is there a grace period?

While rent is due on the first of each month, a grace period is extended until the 5th. After the 6th, a $15 or 5% late fee (greater of the two) will automatically be posted to the resident's account.

Is renter's insurance required?

Renter's insurance is required. We do not require content coverage but do require a minimum of $100,000 in personal liability coverage.

What happens if I need to move out before my lease expires?

Residents are financially responsible for the entirety of the lease, regardless of when they move out.

Can the apartment be sublet?

No subleases are allowed at Bellamy Western, although we do offer lease takeover opportunities.

What are the occupancy limits?

Bellamy Western permits one occupant per bedroom.

Can I request a specific apartment?

Apartments are first come, first served. We do attempt to put residents in their requested unit, however, no unit is guaranteed. Ultimately, placement is at the discretion of management.

How long can you hold an apartment and how much is the deposit?

Rooms are only reserved once a lease has been completed and approved by the property manager. Deposits are only required without a qualified guarantor.

What are hours of the leasing office?

The leasing office is currently open Monday - Friday, 9:00 am to 7:00 pm and Saturdays from 10:00 am to 5:00 pm. However, office hours are subject to change depending on the season. Be sure to check our website and social media pages for up-to-date information.

What are the hours of the clubhouse?

Residents can access the back of the clubhouse 24/7 using their key fobs. This allows residents to take advantage of the fitness center, computer labs/printing, and the package room at any time.

What are the hours for the fitness center?

Residents can access the back of the clubhouse 24/7 using their key fobs. This allows residents to take advantage of the fitness center, computer labs/printing, and the package room at any time.

What are the hours for utilizing outdoor amenities?

Outdoor amenities are available for residents to access 24/7.

Is there laundry on-site?

Washers and dryers can be found in each unit at Bellamy Western.

Do you offer valet trash service and/or recycling?

Bellamy Western offers valet trash services through Spartan Trash.

Do you have free internet/WiFi? (Where is it available? Who is the provider?)

We have fiber optic internet available to all residents at Bellamy Western through WhiteSky Communications.

Do you have cable? If so who is the provider? Is there a separate charge?

We have cable TV available to all residents at Bellamy Western through WhiteSky Communications.

Do you have package lockers/how do I get my packages?

All packages are received at the leasing office. Packages are checked in by our staff and placed in the locked package room in alphabetical order. Residents will receive a text message notification from our staff when packages are received in the office.

How do I reserve community amenities?

Amenities are on a first-come, first-served basis at this time. However, management reserves the right to require reservations at any time. If reservations are required, residents will utilize the resident portal for reservation requests.

What security features does this property offer?

Bellamy Western is a gated community that requires authorization from guests for entry.

Does this community have a pest control service?

Pest control services are included under the lease agreement. Additional charges may apply under special circumstances, such as fleas, bed bugs, or lice.

Are BBQ grills available year round? What kind of grills do you have?

Residents are welcome to utilize the propane grilling station at the clubhouse year-round.

I have a noise complaint. Who do I contact?

Residents with noise complaints after hours can call the office at 828-382-7010 and select the noise complaint option to be connected real-time with our on-call staff member.

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

Bellamy Western is a smoke-free property.

I need emergency maintenance. Who do I call?

Residents with emergency maintenance requests after hours can call the office at 828-382-7010 and select the emergency maintenance option to be connected in real-time with our on-call maintenance staff. Please refer to the Bellamy Western Living Guide on the resident portal to ensure the request warrants an after-hours call. Residents may submit a work order via the resident portal anytime and may reach out to the office staff during office hours for status updates on maintenance requests.

I have a non-emergency maintenance issue. Who do I contact?

Residents with emergency maintenance requests after hours can call the office at 828-382-7010 and select the emergency maintenance option to be connected in real-time with our on-call maintenance staff. Please refer to the Bellamy Western Living Guide on the resident portal to ensure the request warrants an after-hours call. Residents may submit a work order via the resident portal anytime and may reach out to the office staff during office hours for status updates on maintenance requests.

Do you allow pets? What is the pet policy?

Pets of all species are welcomed at Bellamy Western, with the only restriction being an 80 lb. weight limit. Residents are expected to pick up after their pet at all times. Fines will be issued if any resident is caught leaving behind pet waste.

What is the parking situation? Is parking assigned? Is there a fee or permit required for parking? Is there a fee or permit required for parking?

In their move-in packet, all residents of Bellamy Western receive a parking pass (free of charge) to be placed inside their vehicle in the bottom lefthand corner of the windshield. If an additional parking pass is required for any reason, a $25 charge will be issued to the resident's account.

What is the policy for snow removal?

Snow removal is requested by management at the discretion of the property manager. We recommend all residents err on the side of caution and refer to guidance posted by local authorities regarding weather conditions.

Are there building quiet hours?

Quiet hours are between 10:00 pm and 7:00 am.

What decorations or changes to the apartment are prohibited?

Residents are permitted to decorate the apartment to their style but are subject to fees if the apartment is not returned to its original state prior to move-out.

Are there restrictions for what can be put on balconies or patios? Grills, for example?

Grills/combustible/ignitable items are not permitted for use or storage on Bellamy Western patios.

What is the procedure for moving in/out?

All residents moving in or out will need to contact the office staff to discuss the move in/out procedures.

What school district serves the community? High Schools? Junior High? Middle Schools? Elementary School?

Jackson County school district serves the county. Smoky Mountain High School is the only high school in the area, followed by a number of K-8 primary schools (Fairview, Scott's Creek, Cullowhee Valley, plus a number of others).

How much traffic is there in the area? Are there any times during day/night that it is heavy?

Residents of Jackson County may experience congested areas on campus and in Sylva when school is in session (August - November, February - April in particular).

What is the surrounding neighborhood like?

Cullowhee is a small mountain town with the primary attraction being WCU. The neighboring town of Sylva is a bit larger, with some local shops, breweries, and parks for residents to enjoy.

Is there shopping nearby?

Neighboring towns of Sylva, Cashiers, and Dillsboro offer a number of local shops. However, the closest mall or outlet shopping center is located in Asheville, NC (roughly 1 hour from Cullowhee).

Are the apartments furnished?

Each apartment comes fully furnished.

Are washers and dryers available? Are they in the apartment? What kind?

Washers and dryers can be found in each unit at Bellamy Western.

Do apartments have dishwashers?

Each unit comes with a stainless steel dishwasher.

What kind of kitchen appliances are in the apartment?

Stainless steel appliances can be found in each unit. Microwave, stainless steel stove, garbage disposal, and dishwasher are included

Do apartments have USB outlets?

Each bed frame has a USB outlet on the side.

When were these apartments built? Have there been any renovations?

Bellamy Western was constructed in 2020.

Do any of your apartments have patios or balconies?

Each townhome has a front and back patio.

Do the apartments have air condition?

Each townhome as two HVAC units (flats have one), controlled by separate Ecobee smart thermostats on each floor.